Privacy Policy

1. Who We Are

Compliant Paye Ltd is the data controller for personal information collected through this website and in connection with our payroll services.

2. Information We Collect

2.1 Information you provide to us

When you contact us or engage our payroll services, we may collect:

• Full name and contact details (email address, postal address)
• Employment information (employer, job title, pay rate)
• Financial information (bank account details for payroll purposes)
• Identity documentation (for right to work verification)
• National Insurance number and tax information
• Any other information you provide in correspondence with us

2.2 Information collected automatically

When you visit our website, we may collect technical information including your IP address, browser type, pages visited, and time spent on the site. This information is collected using cookies and similar technologies.

3. How We Use Your Information

We use your personal information to:

• Provide payroll services to you or your employer
• Process your payroll and issue payslips
• Maintain employment records as required
• Respond to your enquiries and provide support
• Comply with our legal obligations
• Improve our website and services
• Send you relevant information about our services (where you have consented)

4. Legal Basis for Processing

We process your personal information on the following legal bases:

• Contract: Processing necessary to perform our payroll services contract with you
• Legal obligation: Processing required to comply with our legal obligations
• Legitimate interests: Processing for our legitimate business interests, including improving our services and responding to enquiries
• Consent: Where you have given us explicit consent to process your information for a specific purpose

5. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Your employer or agency (where relevant to your payroll arrangement)
• Third-party service providers who assist us in delivering our services (subject to appropriate data processing agreements)
• Regulatory bodies or law enforcement where required by law

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Payroll records are typically retained for a minimum of six years in accordance with standard practice.

7. Your Rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you
• Correct inaccurate personal information
• Request deletion of your personal information (subject to legal obligations)
• Object to or restrict processing of your personal information
• Data portability (where applicable)
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at [email protected].

8. Cookies

Our website uses cookies to improve your experience. We use:

• Essential cookies: Required for the website to function correctly. These cannot be disabled.
• Analytics cookies: Help us understand how visitors use our website. These are only set with your consent.

You can manage your cookie preferences using the cookie consent banner displayed when you first visit our website. You can also manage cookies through your browser settings.

9. Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Complaints

If you have concerns about how we handle your personal information, please contact us in the first instance at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website. The date at the top of this page indicates when this policy was last updated.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: